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Careers Within Regional Residential Services Society

Regional Residential Services Society employs over 450 staff to provide resident services on a 24/7 basis. There are 105 full time Residential Counsellors, 190 part time Counsellor Assistants, and up to 100 Relief staff. An increasing number of part time positions are being converted to full time. Residential staff are supported by 23 Supervisors and a central administrative office provides management, human resource, accounting, payroll and program services through its 11 Managers and 6 support staff.

RRSS is committed to the hiring of staff who are properly qualified and who share in the organization's goals, Principles, and Philosophy. Personnel recruitment is ongoing. The majority of staff enter RRSS at the level of Relief Counsellor. Once hired, relief staff are able to compete for available permanent part time and full time jobs, as per the provisions of the Collective Agreement.

Staff assist residents in such areas as communication, household management, life skills, personal care, positive strategies in expressing emotions, program planning, and community access.

Entry level staff, as well as Counsellor Assistants, are required to have Grade 12 plus some post-secondary education in the Human Services field. Full time Counsellors are required to have 2 years of post-secondary education or a one year certificate program in a Human Service field. A large number of employees with RRSS have attained a university degree or community college diploma. As well, applicants to RRSS must have 1 year Human Service experience (volunteer and/or paid).

There is currently a 2 year program in Residential and Vocational Services being offered at several NSCC campuses. The training acquired through this program offers prospective employees consistent and relevant knowledge and skills pertinent to our field. Department of Community Services (DCS) Standards state a goal that this program, or its equivalent, will eventually become the minimum hiring standard for our employees.

Pending the full implementation of this standard, DCS requires that employees must complete eight core competencies before being eligible for the pay rates cited below. The eight core competencies are:

1.    Fire and Life Safety
2.    Basic Principles and Practices of Personal Care
3.    Medication Awareness
4.    Individual Program Planning
5.    Positive Principles and Practices of Non-Aversive Behaviour Change
6.    Crisis Intervention (Mandt(c))
7.    Standard First Aid/CPR
8.    Food Handler Certification

RRSS required training includes:
1. Team Safety
2. Nova Scotia Residential Agencies Association (NSRAA) Prime Directive
3. Specialized trianing specific to needs of individuals

Individuals who do not possess these competencies at the time of hiring will be expected to complete training sessions within three months of the date of hire. RRSS will facilitate workshops in all of the above with the exception of SFA/CPR which is the responsibility of employees to attain.

In addition to educational requirements and personal attributes, prospective employees need to be flexible and able to work evenings, weekends, and holidays. They must be able to work independently and as part of a team, and to demonstrate strong organizational and judgement skills. When applying please submit three references from people who have supervised your work. A current Criminal Record Check, certificate of completion for WHMIS and IRS (Internal Responsibility System) as well as current certification in Standard First Aid and CPR C are required for all successful applicants.

As of April 2015, wages for full time and permanent part time employees are $19.08 per hour plus shift premiums for back shifts and weekends. The hourly rate for shifts worked by relief staff/casuals is $14.27. Staff are compensated with a flat rate of $115.00 for a sleepover shift. Permanent staff, both full time and part time, also receive an excellent benefit package including paid vacation, group insurance, employer contributions to a group registered retirement savings plan, statutory holiday pay and professional development opportunities.

To become a member of our progressive team please mail, fax, or e-mail your resume and three work references to:

Jason Holm
Director of Human Resources
133 Ilsley Avenue, Unit AB
Dartmouth, Nova Scotia
B3B 1S9

E-Mail: hr@rrss.ns.ca
Fax: (902) 465-3124